Add a chat feature to your website. This can be set as a pop-up, but most people prefer it to be nested at the bottom of the screen (similar to oechsli.com). With this service, we build the chat feature into your website and make it functional on desktop or mobile. You will need someone on your team to monitor this chat throughout the day. Fortunately, we can have it disappear at night or when they plan to be away from their desk.