The Oechsli Institute is committed to providing 100% satisfaction to our customers. If you are dissatisfied with a purchase simply return it within 30 days for a refund on PURCHASE PRICE (shipping costs are not refundable). The Oechsli Institute does not pay for the cost to return items. Products returned must be unused and in resale condition and are subject to the following conditions and restrictions:
- Products which may be defective or damaged in shipping will be replaced or refunded at the discretion of The Oechsli Institute.
- Simply return the product with a copy of the invoice inside. Please include a note explaining your reason for returning the product.
- UPS now charges shippers for packages returned as "Refused". Orders returned as "refused" will be credited less the return shipping fees.
In the event there is a dispute of any kind regarding your purchase, you must contact The Oechsli Institute through one of the following methods.
- You can send email to: firstname.lastname@example.org
- You can send mail to the following postal address:
The Oechsli Institute
1005 Battleground Ave.
Greensboro, NC 27408
- You can call the following telephone number: (800) 883-6582